Support
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Recent activity by Support-
What if my TikTok is public, but my Instagram is private?
Social accounts need to be public in order to connect them with Sway Me Good. If your account is private, you will not be able to participate in paid collaborations, but your access to SwaySite and...
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How do I update my personal details?
Burger Menu > Account > Personal Details. Once you've made changes, be sure to click Save before exiting. Note: When you're applying to jobs, you will also have the option to check and update detai...
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My application was denied, now what?
Don't worry! There will be more opportunities available soon. Brands can deny applications for a number of reasons, such as budget limitations or content style preferences. Got any questions? Conta...
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Can I cancel an active job?
It is not possible to simply cancel an active paid contract without an investigation, since paid collaborations on our platform are commercial agreements. If you genuinely cannot fulfil a contract ...
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Can I apply for jobs even if I don't have many followers?
Yes. Our Sway Me Good Valuation system suggests an asking price based on your social media performance, meaning you can know what to charge brands. Some brands have specific requirements, so if you...
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Can I apply to a job again if I've not been accepted?
Currently, it is not possible to reapply to a job for which you've not been accepted. Got a question? Contact Sway Me Good, not the brand.
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How long do I have to create content?
Once your contract has started, you have 21 days to submit initial media submissions to the brand for approval. This includes time to collect or receive the product. If the brand sends back your co...
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Can I apply to any job, or does it need to be in my niche?
You can apply to any job which you want to, but you should consider the following:Does the brand, product or service align with my audience?Does the job brief align with my content style?Do I fit t...
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I can't meet the brand's brief, what do I do?
The Job Brief, which brands set, forms your contract for the job. You must comply with the brief because this is what the brand requires and is paying for. If you are not happy with the brief it's ...
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What platform should my content go to?
The job brief will outline exactly what type of content to create, and for which platform. We do not have jobs which require posting to multiple platforms within the same job brief/contract, so b...