Support
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Recent activity by Support-
How can I change my username?
You can change your username by editing your SwaySite details. Note: you can only change your username once every 365 days.
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Where can I access Sway Me Good's Privacy Policy?
We take the privacy of our creators and advertisers very seriously. You can view our Privacy Policy here.
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What is a SwaySite?
SwaySite is your mini website. It's a place to monetise your everyday content. Your SwaySite monetises your everyday content: Post content and make it shoppable (and earn commission) Create coll...
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Can people see my SwaySite?
Yes, anyone can access your SwaySite by going to www.swaysite.com/[USERNAME] Keeping your SwaySite up to date is important, because both brands and fans may be visiting your page.
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How do I unlink an account? I've linked the wrong social media account.
Burger Menu > Account Settings > Manage Account > Unlink Social Account > Select the account you wish to unlink. Next, clear the cache in your phone's browser. Now you can relink the correct soci...
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How do I access my Invoices?
You access your invoices for completed jobs by heading to Wallet > Invoices. At the top of the Wallet page you can toggle between Paid Collaborations and Affiliate Marketing, make sure you access...
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How do I edit my Payment Settings?
After you've completed setting up your Bank Details, by linking your Stripe Connect Account, you can edit and manage your settings. Head to Wallet > Finance Settings > Stripe Account > Manage Strip...
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How do I get paid?
Payments are processed through Stripe, and you must set up your wallet in order to get payouts automatically into your connected Stripe account.
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Sway Me Good App - Release 2.3.3 Highlights
22 April 2024: We have released version 2.3.3 of the app. Highlights include: -- We have changed the design of’ ‘Set your price’ to show you how your price will be viewed by brands, relative to yo...
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When can I delete my content from my feed?
Contracts are only completed once you have been paid. Please do not delete content from your feed until the contract has been completed. To ensure timely pay-out and completion of your contract, yo...