Support

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  • Do I need a professional camera?

    No, however typically content creators will use the best camera they can find. Higher end smart phone cameras, when used with good lighting and with basic editing skills, provide great content qual...

  • How does it work?

    The Sway Me Good app allows influencers to monetise their content with ease. From collaborations with brands, to a curated storefront with monetised links (SwaySite), each stage is broken down into...

  • How do I set up my Wallet?

    Setting up your Wallet is easy. Head to the Wallet page (bottom of your screen): Wallet > Finance Settings > Stripe Account > you'll be redirected to create and link your Stripe Connect Account to ...

  • How do I link my social account?

    To link your social accounts follow these steps: Burger Menu (top right corner) > Account  >  Connect Socials > Select platform to connect.   You will be redirected to Instagram or TikTok to log in...

  • Where can I access Sway Me Good's Cookies Policy?

    We take the privacy of our creators and advertisers very seriously.  You can view our Cookies Policy here.

  • Where can I share my SwaySite?

    You can share your link wherever you want. Most people put it in their bios, so they can direct followers to their SwaySite in bio. Creators often add other website links to their SwaySite, and use...

  • What are Self-Billing Invoices?

    Self-Billing is an arrangement where the customer of the services (Sway Me Good) raises the invoice on behalf of the supplier (the creator, you). This means that creators do not need to raise any i...

  • Where is UK as a phone number on Stripe?

    When setting up your Stripe Connect Account, you may find it difficult to find UK as a phone number option. This is because Stripe have it saved under GB for Great Britain. UK = GB on Stripe  

  • My sample shipment was lost, or never arrived, what now?

    Please contact us if you believe your shipment was lost in transit or never arrived. Do not contact the brand directly.

  • What does the content approval process look like?

    Content approval is a simple process. Once you've started a contract and created your content, you need to submit content for approval. Head to the app and click Wallet > Manage Jobs > Select the a...