Support

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  • How do I verify that I've posted my content?

    You need to verify that you've posted content so that our system can find it, and report to brands on your performance.You can do so by heading onto Sway Me Good's app, clicking Wallet > Manage Job...

  • I didn't receive shipping details for the sample, what now?

    There are three possibilities for jobs, which you can view within your job's information area. Product sample shipped to you Product sample should be picked up by you Service (no product at all re...

  • I am on holiday, is that an issue?

    No, this is not an issue. You may want to consider time zones, so that you post content in line with your best performing days/hours. Working outside of the UK whilst on holiday usually is not an i...

  • Is there a limit to the number of jobs I can apply to?

    There is no limit to the number of jobs you can apply to on Sway Me Good.

  • How do I start a job?

    Starting paid collaborations is easy! The Sway Me Good platform allows creators to apply to job listings, which are posted by brands. To get started, simply head to the Jobs Page (bottom left of yo...

  • How and when do I get paid?

    The final steps to complete your contract is posting your approved content. Once you've posted, you need to verify that you have posted your content. After final verification, which takes place 3 d...

  • How do the deadlines work?

    During active contracts, both brands and creators have deadlines they need to meet. Critical stages for creators are: Submitting content Submitting amended content if required Posting to social me...

  • What is Manual Review?

    If a contract fails at any point, it can go to Manual Review. Our Manual Review processes involve Sway Me Good's Quality Assurance team reviewing the contract in detail, to see what has happened. H...

  • How do I set up my Wallet?

    You can find full information on your Wallet, setting up your Stripe Account, and more here.

  • What is a Sway Me Good Valuation (SMGV)?

    Sway Me Good Valuations are our algorithmic prediction of your future social account performance. We use AI and machine learning to regularly assess your posting power and help you decide how much ...